Signup, search, list, and connect for free. For producers, Set Scouter charges a service fee to the production as a percentage of the listing price. Each listing displays pricing, including Set Scouter service fees.
Homeowners pay no fees throughout the process.
Set Scouter releases homeowner payouts 48 hours after a rental is complete, unless disputes arise. All owner payouts are processed through email transfer. Addresses are only released once payment is received.
All transaction are processed in Canadian dollars or American dollars.
If the lister requires a different cancellation policy this will be included in your booking agreement.
Complaints from either party must be given within 24 hours of the situation's occurrence. Set Scouter has the final say in all disputes.
Reservations are not officially cancelled until you receive a cancellation email or notice of cancellation from a Set Scouter employee.
*If a refund results in less than $250, the cancellation fee will be $250.
Rescheduling less than 72 hours in advance is subject to a $250 penalty fee.
Set Scouter service fee is not refundable.